Introduction
Bace One has been created from the Autonomy etalk practice of QPC in Europe, including Sales, Support, Professional Services and Engineering, which has been helping contact centres to meet their business critical challenges of compliance, sales and customer retention for over 10 years.
We provide integrated quality monitoring, logging, speech analytics, survey, eLearning and agent assistance solutions that are recognised by leading analysts, such as Gartner and Frost & Sullivan, as market leading.
Our name is taken from Business Analytics and Customer Experience and we work with Europe’s best known businesses like Sky, TNT and O2 to help them set new standards of excellence in these areas.
Bace One - better business analytics and customer experience starts here
Our clients
Avis Contact Centres Ltd
Bedfordshire County Council
BT Ignite Solutions / HBOS
Convergys
Dell
Garlands
HBOS Corporate
HBOS Financial Services
HBOS Retail Business Banking
Mindpearl
O2
Otto
Sky
Sun Microsystems Ltd
Thomas Cook Direct
Thomas Cook Signature
T-Mobile
TNT
Vertex
Virgin Mobile
Xerox (Europe) Ltd
Company information
Bace One and the logo are trading styles of BACE1 Limited, registered in England and Wales No: 06401650
Registered Office:
6 Devonhurst Place
Heathfield terrace
Chiswick
London
W4 4JD