Bace One offer in-store, phone and web customer experience insight and optimisation with new solutions from Autonomy
Bace One today announced that it will be offering multichannel customer service optimisation, combining market-leading web content management, contact centre and advanced analytics capabilities into a single solution for understanding and optimising customer interactions.
Published Monday, June 29, 2009
Bace One and Ransys create new partnership
Bace One offers new technologies to enable businesses to gain and retain clients by measuring customer satisfaction more efficiently and effectively
Published Monday, March 23, 2009
More awards for Bace One solutions
Published Thursday, March 05, 2009
Autonomy: Hold the shares (published in The Daily Telegraph on 15/10/08)
Looking for a company that is set to benefit from the global financial turmoil? Look no further than Autonomy, whose software is used to track emails and phone conversations.
Published Tuesday, October 21, 2008
Investment Column: Autonomy is essential, and it's attractive (published in The Independent 16/10/08)
There are lots of reasons why investors should buy shares in Autonomy.
Published Tuesday, October 21, 2008
Outlook upbeat for Autonomy (published in the FT on 15/10/08)
Mike Lynch, chief executive of Autonomy, predicted business for the search software company would remain strong for the rest of the year in spite of the economic slowdown.
Published Tuesday, October 21, 2008
Bace One solution now rated "Avaya Compliant"
Autonomy etalk interaction recording is compatible with key Avaya Contact Centre Solutions supporting enterprise compliance, quality, governance and analysis initiatives
Published Tuesday, July 08, 2008
Bace One to help companies improve sales, compliance and customer retention with Autonomy advanced multimedia recording and speech analytics
New company formed from QPC’s European compliance and quality management practice.
Published Monday, June 02, 2008
Bace One Solution Receives 2008 CRM Excellence Award
Intelligent Contact Center Recognised for Helping Organisations to Improve and Enhance the Value of their Customer Relationships
Published Monday, May 12, 2008
Enhanced Web Interface for Global Call Recording Access
Zero-touch Deployment Simplifies Contact Centre's Ability to Safely Share and Monitor Customer Interactions
Published Tuesday, April 08, 2008
Autonomy etalk Receives 2007 Product of the Year Award
Qfiniti Enterprise Honoured for Outstanding Innovation
Published Tuesday, April 08, 2008