Qfiniti Web Access
Qfiniti Web Access is a thin-client interface that enables users to search for and
play back call recordings and perform agent evaluations within Qfiniti Enterprise.
Qfiniti Web Access simplifies remote access and enables contact centres to extend
compliance and quality monitoring to globally distributed offices and external business
partners. Qfiniti Web Access does not require any client-side hardware or installation,
minimising hardware, IT, and administration costs. This interface additionally optimises
network speed and efficiency for immediate access to contact centre data.